When a child seems more worried or withdrawn after being online, the useful question is what happened there.
Was it a frightening video, a hurtful message, another night of lost sleep, or a search for comfort during a hard week? Social media can add to a young person’s distress, and it can also offer connection. Research does not support one simple explanation for every young person’s anxiety or depression. Time online matters. So do content, relationships, sleep, and how a child was doing before.1
This guide uses children for ages 2 to 11 and teens for ages 12 to 18. Studies sometimes use different ages, and we name them below. The goal is to help families spot harmful patterns, keep what helps, and know when to get professional care.
Key takeaways
- Ask about content, conversations, timing, and symptoms, not just minutes.
- Anxiety and depression each need their own attention and a proper assessment.
- Keep helpful relationships while you deal with harmful experiences.
- A family media experiment can support care. It cannot replace treatment or crisis help.
- If a child talks about suicide, self-harm, or hurting someone, get help right away. Call or text 988, or call 911 in an emergency.
In this guide: Part 1 covers children. Part 2 covers teens. Part 3 covers practical steps and when to get help.
Part 1: Children
Anxiety and depression can look different in childhood
Anxiety involves fear or worry that becomes hard to manage. Depression involves low mood or irritability that lasts. Signs in children can include often seeming fearful or worried, frequent stomachaches or headaches with no known medical cause, being irritable much of the time, losing interest in things they used to enjoy, low energy, and sleeping too much or too little. A child does not need to describe these feelings in adult words to need help.2
Look beyond the fight over turning off a tablet. One upset moment does not mean depression, an anxiety disorder, or addiction. Ask whether the change lasts, shows up in other places, and gets in the way of everyday life. A child who is upset at school, during play, and at bedtime needs a broader assessment than a talk about screen time.2
It helps to ask three questions. What feelings does the child have? What happens around media use? What else is changing? Illness, family stress, learning problems, bullying, and sleep trouble can all matter. Avoid blaming the device before you listen to the child.
Preschool children: pay attention to the experience
For ages 2 to 5, start with what the child sees and how an adult can help them understand it. The American Academy of Pediatrics uses a “5 Cs” framework: the child, the content, calm (how the child calms down), crowding out (what screen time replaces), and communication. It is a broader starting point than counting minutes alone.3
Example: A 4-year-old sees a scary animal clip on a parent’s phone and then refuses to sleep alone. The parent can stop the clip, name what happened, and offer a simple explanation: “That video scared you. You can tell me what you saw.” The next step is to check where those videos come from and notice whether the fear settles or spreads.
This example shows one possible response. It is not proof that the child has an anxiety disorder. It also shows why a “screen-free” label tells you less than a clear account of what happened. Watching a familiar story next to a parent, video-calling a grandparent, and stumbling on upsetting clips are very different activities.
A practical question to ask is: What does this activity leave room for? If evenings often end without time for play, talking, or a calm bedtime, choose one routine to protect. A working parent may need a realistic plan for a busy hour, not an impossible promise to remove every screen.
Social media in children: exposure does not require an account
A young child may see social media content through an older sibling, a parent’s feed, a shared device, or a video reposted somewhere else. Ask about those routes. Posting on their own, watching with an adult, and glimpsing someone else’s screen are not the same exposure.
There is little direct evidence about social media causing anxiety or depression in preschoolers. The studies below, mostly of older children, cannot answer that question. Families can still remove frightening or inappropriate material without claiming that every exposure causes lasting harm.
For school-age children, ask for examples. Start with “Show me something you enjoyed,” then ask, “Was there anything you wish you had not seen?” The answer may reveal a good hobby, an upsetting comment, or confusion about something they saw. Keep the first talk short enough that your child would happily have another one.
An American Academy of Pediatrics resource advises waiting until at least age 13 before starting accounts on major social media sites, and thinking about readiness beyond age alone. This is guidance, not proof that a birthday makes a platform safe. Check the service’s current rules too.4
What studies tell us about older children
A 2025 U.S. study followed 11,876 children who joined the large ABCD study at ages 9 to 10. When a child’s social media use rose above their usual level, parents later rated the child’s depressive symptoms higher, across two later yearly check-ins. The reverse was not found: higher symptoms did not lead to more use. These were symptom ratings, not proof that social media caused diagnosed depression. Unmeasured family or friendship experiences could still help explain the results.5
Another study tested a change. A Danish trial included 89 families with 181 children ages 4 to 17. About half the families were picked at random to sharply cut recreational screen use for two weeks. Compared with families who kept their usual habits, parents in the cut-back group rated their children as having fewer emotional and friendship problems overall. Parents knew which group they were in, which may have affected their ratings. The study did not include children with neuropsychiatric or developmental disorders. It tested a whole-family cut in many screen activities, not social media alone, and it did not show lasting treatment benefits for anxiety or depression.6
The reasonable lesson is to take patterns seriously and test changes you can manage. Neither study makes a child’s distress the parent’s fault. Neither one justifies holding off on care while a family tries to build a perfect media routine.
Part 2: Teens
Social media anxiety and the pressure to stay available
For a teenager, a phone can hold friendships, school information, private worries, and public judgments. An unanswered message may feel full of meaning. A missed group chat can raise worries about being left out. These experiences deserve a conversation even when the daily total looks ordinary.
Ask about anxiety directly: “Do you worry about what will happen if you do not reply?” “Do you reread messages to check whether someone is angry?” These questions explore a possible checking pattern. They do not diagnose it. Notice whether reassurance helps for a moment but the same worry soon comes back.
A 2026 London study found that social media use at ages 11 to 12 was linked with later anxiety and depressive symptoms at ages 13 to 15. Teens in the highest-use group had higher odds of symptom scores in the clinical range than teens in the lowest-use group. Sleep partly explained these links. But teens reported their own use and sleep, the data came from 2014 to 2018, and the study could not prove cause and effect.7
Do not assume anxiety findings from studies that measured only depression. And a general measure of “emotional problems” does not tell you which anxiety disorder, if any, a teen has.
Social media depression and constant comparison
For depression, ask about mood and lost interest: “Do you leave the app feeling worse about yourself?” “Are you still enjoying anything away from your phone?” A teen may keep scrolling because they feel lonely or numb. That possibility matters alongside the chance that online experiences are making their mood worse.
A UK study of 10,904 fourteen-year-olds linked more social media use with depressive symptoms. More use was also linked with online harassment, poor sleep, lower self-esteem, and body-image worries. The link with depressive symptoms was stronger in girls. But the main analysis measured all of these at the same age, so it could not show which came first.8
An appearance-focused feed may be worth discussing even without a depression diagnosis. Ask what standards it promotes and whether it leads to shame, cutting back on food, or avoiding people. Boys and gender-diverse youth deserve these questions too. A group difference in one study is not a rule about who can be harmed.
Judgment online takes other forms too: like counts, pressure to post, humiliating screenshots, being left out, and going over and over distress. The clinical question is how these experiences affect this teen’s daily life. The name of a platform alone cannot answer it.
Why research findings sometimes disagree
An eight-year study followed 500 young people from ages 13 to 20. Teens who used more social media than their peers had moderately more anxiety and depression, with some differences between boys and girls. But when a teen’s own social media time went up, their anxiety and depression did not go up with it. The study used yearly self-reports and covered an earlier era of social media, which limits what it can say about today’s platforms. Still, this second finding belongs in the discussion.9
Research also asks different questions. A 2019 U.S. study of 6,595 youths ages 12 to 15 linked heavier use with later “internalizing” problems, a term for inward distress such as anxiety and depression. Its time groups were not medical safety limits. A widely repeated three-hour cutoff does not mean two hours is harmless, or that crossing three hours always causes illness.10
A 2026 Australian study of students in grades 4 to 12 compared moderate users with others. The heaviest users were more likely to have low well-being. In grades 10 to 12, students who did not use social media at all were also more likely to have low well-being. It looked at weekday use from 3 to 6 p.m., and it measured use and well-being at the same time in yearly surveys. It does not prove that staying off social media causes harm, or that starting social media improves health.11
These differences make sense when you consider age, country, content, how a child was doing before, how things were measured, and what outcome was studied. Comparing different teenagers is also not the same as asking what happens when one teenager changes their own use. No single headline captures all of that.
Benefits deserve a place in the plan
In a 2025 Pew Research Center report, many U.S. teens described social media as a source of friendship, creativity, acceptance, and support. They also reported drama and pressure. These were teens’ own views, not a trial showing that platforms treat mental illness.12
Online community may be especially important for teens who feel isolated, including some LGBTQ+ youth and teens living with illness. Taking away access can have costs. Before you decide how to cut back a harmful activity, ask which relationships and resources need to stay available.1
A teen who says “My online friends are my only support” needs a thoughtful answer. Try: “I want to understand those friendships. Let’s protect the people who help you and work on the parts that leave you feeling worse.” This is a suggested conversation, not a tested treatment script.
What is reasonably supported, what is uncertain, and what is worth trying
| Question | What families can take from the evidence |
|---|---|
| Is distress linked with social media use? | Yes, in several studies, but the links are usually modest and which comes first is often unclear. A link does not mean a diagnosis or a single cause.578910 |
| Does quitting help everyone? | No one answer fits everyone. A short trial of cutting back in university students ages 17 to 25 improved symptom scores, but it cannot show treatment effects for younger teens.13 |
| Does “active” use always mean healthy use? | Posting, messaging, and scrolling describe actions. They do not tell us whether the content or the conversation is supportive or harmful. |
| What is a reasonable first step? | Pick one harmful pattern, keep useful contact, and track whether daily life gets better. This is a practical use of guidance, not a proven cure. |
Part 3: Practical steps for patients and families
Know what supports each recommendation
Some steps have been studied directly, such as the short family screen-reduction trial. Others come from established treatment for anxiety or depression. Many everyday media changes are professional guidance or reasonable experiments, with little evidence that one setting treats a disorder.
That difference keeps us from overselling. Turning off notifications may make a limit easier to keep. It has not been shown to treat depression in children or teens by itself. The plan below mixes practical examples with those limits in mind.
A two-week social media plan families can adapt
This schedule is a planning aid we wrote, not a tested clinical program. It may suit mild concerns while you arrange care if it is needed. Do not wait two weeks if symptoms are severe or safety is uncertain.
Days 1 to 3: Watch one pattern. Pick a short daily check-in. Write down the activity, the feeling before and after, bedtime, and one effect on daily life. An older child might say, “The group chat was fun, but I felt left out after the photos.” Do not keep a record of every message or turn the talk into an interrogation.
Choose a goal your child cares about. Examples include falling asleep with less worry, enjoying breakfast together, or finishing homework in time to see a friend. The goal should mean more than winning an argument about a number.
Days 4 to 7: Change one thing. You might leave a distressing group chat, mute accounts that drive appearance comparisons, or set an agreed time to stop using social media for fun. Use the controls available to reduce unwanted interruptions. Keep school access, accessibility tools, telehealth, and safe contact with trusted people available.
Make the plan concrete: “On school nights, let’s finish this chat before the bedtime routine. You can tell your friends when you will be back.” This tests a routine. It does not set a safe cutoff for everyone. If your teen needs the phone for a medical or safety reason, plan around that need.
Days 8 to 14: Review how life is going. Ask: “What got better?” “What got harder?” “Did we take away something helpful by mistake?” Look at mood, worry, sleep, school attendance, and connection. Keep a change that helps, adjust one that is not practical, and arrange an assessment if distress continues. Feeling better does not prove that social media was the only cause.
One trial that focused only on cutting social media included 220 university students ages 17 to 25 who had emotional distress. After a baseline week, students in the cut-back group were asked to limit social media to one hour a day for three weeks. Their anxiety and depression scores improved compared with students who kept their usual use. This supports more testing of cutting back. It does not support that exact limit for all children and teens, and long-term benefit and results for younger children are still unknown.13
Make the plan fit the child’s age
This table says what each step is based on. It is not a formal evidence grade.
| Age or situation | Action to consider | What it is based on, and its limits |
|---|---|---|
| Preschool, ages 2 to 5 | A parent replaces upsetting clips and names a familiar next activity. | A practical example, not an anxiety or depression treatment. |
| School age, ages 6 to 11 | Choose one problem routine to change, and review sleep, worry, and how the child is joining in. | A practical example; this exact plan has not been tested. |
| Ages 4 to 17, in one trial | Families cut recreational screen use together for two weeks. | Studied directly: short-term benefit rated by parents. Children with neuropsychiatric or developmental disorders were not included.6 |
| Teen with anxiety that lasts | Ask about age-appropriate cognitive behavioral therapy (CBT) and practice agreed skills with a therapist. | Established anxiety care, not a social media trial.14 |
| Teen with depression | Get an assessment, protect supportive contact, and help with getting to treatment. | Clinical depression care is still needed.15 |
The American Psychological Association advises adult monitoring of social media in early adolescence, typically ages 10 to 14, with the teen’s independence growing gradually and respect for privacy.16 In early adolescence, make adult involvement clear: what is checked, why, and how the teen can ask for help. In later adolescence, invite more ownership and review results together.
Secret, routine monitoring is not the place to start. A clear, shared agreement is easier to explain: “We will talk about contacts and safety concerns together. If there is an immediate risk, I will act to protect you.” A serious safety concern may call for more direct involvement, with professional guidance.
Anxiety needs its own treatment approach
For anxiety that lasts, cognitive behavioral therapy (CBT) helps young people work with worried thoughts and practice facing safe situations they fear. Avoiding fears brings quick relief, but over time it can make anxiety stronger. Some children also need medication directed by a clinician. These are treatments for anxiety. Cutting device time is not a substitute.14
An online example can help families see the difference. If a teen keeps checking a harmless message for reassurance, a therapist might help them handle not knowing. If the teen is getting threats or harassment, removing the harmful exposure and getting protection is the right step. Facing fears in therapy never means learning to put up with abuse.
A parent might say: “I hear that waiting for an answer feels uncomfortable. Let’s talk with your therapist about how to handle that feeling.” Avoid promising certainty about what another person thinks. Do not set up a fear-facing exercise on your own when the situation may involve bullying, trauma, or serious problems with daily life.
Depression needs connection and clinical care
Depression can make ordinary tasks feel exhausting. Cutting back on harmful media may be one part of care. Depression treatment can include talk therapy, medication, or both. CBT and interpersonal therapy are established options. The clinician should match care to the young person’s age, symptoms, how severe they are, and safety.15
Start with small, manageable invitations: a short walk, a meal together, or one contact with a trusted friend. Help your teen get to appointments and keep up with the agreed care. These steps support recovery. They are not instructions to “think positively,” and support should never have to be earned through better behavior.15
Example: A withdrawn 15-year-old agrees to pause a feed that fuels self-criticism but wants to keep a supportive art group. The family keeps that group, schedules an assessment, and adds one low-pressure activity together. Success is measured by daily life and symptoms, not by an empty phone.
Never stop or change a prescribed medicine because a new media routine seems to help. Talk with the treating clinician first. If a young person starts an antidepressant, watch for new or worse suicidal thoughts or behavior, especially in the first few weeks or after a dose change, and tell the clinician right away.15 If your child talks about suicide, follow the steps under “When to get help” below.
Social media problems need specific responses
Cyberbullying: Do not respond to or forward the messages. Save evidence of what happened, leaving out any sexual images. Block the person and use the platform’s reporting tools. Contact the school when classmates or school life are involved. Report threats of violence, sexual messages or images, photos or videos taken in a private place, stalking, and hate crimes to the police.17 If someone is in immediate danger, call 911. Try saying: “Thank you for showing me. You do not have to handle this alone. Let’s decide who can help.”
An adult asking for images: If an adult asks your child for private images or sexual acts, report it to local police and to the platform. Tell the school if classmates or school accounts are involved.1718 Our guide Teach the Sextortion Exit Before Anyone Needs It explains how to keep evidence safely and report to the National Center for Missing & Exploited Children’s CyberTipline.
Comparison: Ask your teen to notice what happens after certain posts: “Do these posts inspire you, or leave you feeling worse?” A reasonable experiment is to pause those accounts and keep content tied to skills, interests, or supportive people. Review the result together. This is a practical experiment, not a proven treatment for body-image distress.
Repeated distressing content: Stop, talk about, and report content that encourages self-harm, dangerous behavior, or severe food restriction.1618 A recommendation feed is not a clinical assessment. If a post seems to describe your teen’s experience, take it as a question for a qualified professional, not as proof of a diagnosis.
A teen helping a struggling friend: A teen supporting a distressed friend can say, “I care about you, and we need an adult’s help.” A teen can also contact 988 for help with a friend. If the friend is in immediate danger, call 911.19 No child should have to be a friend’s only crisis support.
Families cannot control every recommendation or make platforms safe on their own. The U.S. Surgeon General’s advisory places responsibility on technology companies and policymakers as well as families.18
When to get help
Make an appointment when worry, low mood, irritability, or lost interest lasts for weeks, causes distress, or disrupts home, school, or friendships. Ask about symptoms in different settings, sleep, bullying, physical health, and other possible causes.2
Get prompt clinical help for symptoms that are getting worse quickly, or for major trouble attending school or getting through daily activities. Depression can be treated. A teen can start by talking to a trusted adult or asking a doctor about options for help.20
Get help immediately if a child talks about suicide, self-harm, or wanting to hurt someone else, or if their behavior is unsafe.2 In the United States, call or text 988, or chat at 988lifeline.org, for suicide and mental health crisis support. You can contact 988 if you are worried about your child. Stay with your child, and remove things they could use to hurt themselves, like weapons or pills. Tell the treating clinician too.19
Call 911 for a suicide attempt, immediate danger, or a medical emergency.19
Frequently asked questions
Should every teen quit social media?
There is no single plan that fits every teen. Focus on the harmful pattern, the young person’s symptoms, and the support that needs protecting. Severe or unsafe exposure may need a firmer limit.
Is a time limit enough?
A limit can make room for other activities. On its own, it does not deal with a bullying message, a frightening feed, or untreated depression.
What if my teen will not talk about it?
Choose a calm moment and name what you have noticed: “You seem upset after that chat. I am here when you want help.” Offer another trusted adult or a clinician. Do not make talking a condition for kindness.
Does feeling better after cutting back prove social media was the cause?
No. Better sleep, family time, changed expectations, and other changes may help explain the improvement. Keep looking at the whole picture.
Should helpful online friendships count as a problem?
Judge the relationship by its effect on daily life. A supportive friendship can be worth protecting while you change harmful scrolling or late-night pressure.
What should we do today?
Ask about one online experience, protect one good source of support, and choose one change to review. If daily life is affected, arrange help now. If safety is at risk, use the steps under “When to get help” above.
Related reading on NP FADY
- Screens, Social Media, and Sleep in Children and Teens, the companion essay on sleep
- Screen Time, Social Media, and ADHD in Children and Teens, the companion essay on attention
- Behind the Closed Door: Depression and Anxiety in Teens Ages 13 to 18
- Child Anxiety Treatment: CBT, Medicine, and Parents
- Ask Directly When a Child Says Life Is Not Worth Living
References
1. National Academies of Sciences, Engineering, and Medicine. Social Media and Adolescent Health. Washington, DC: The National Academies Press; 2024. doi:10.17226/27396. National Academies.
2. National Institute of Mental Health. “Children and Mental Health: Is This Just a Stage?” NIH Publication No. 24-MH-8085. Revised 2024. NIMH.
3. American Academy of Pediatrics. “The 5 Cs of Media Use.” Last updated September 30, 2026. AAP.
4. American Academy of Pediatrics, Center of Excellence on Social Media and Youth Mental Health. “Age to Introduce Social Media.” Accessed October 5, 2026. AAP.
5. Nagata JM, Otmar CD, Shim J, et al. “Social Media Use and Depressive Symptoms During Early Adolescence.” JAMA Network Open. 2025;8(5):e2511704. PMID 40397441. PubMed.
6. Schmidt-Persson J, Rasmussen MGB, Sørensen SO, et al. “Screen Media Use and Mental Health of Children and Adolescents: A Secondary Analysis of a Randomized Clinical Trial.” JAMA Network Open. 2024;7(7):e2419881. PMID 38995646. PubMed.
7. Shen C, Girela-Serrano BM, Di Simplicio M, et al. “Social Networking Site Use, Depressive and Anxiety Symptoms in Adolescents: Evidence From a Longitudinal Cohort Study (SCAMP).” BMC Medicine. 2026;24:139. PMID 41629906. PubMed.
8. Kelly Y, Zilanawala A, Booker C, Sacker A. “Social Media Use and Adolescent Mental Health: Findings From the UK Millennium Cohort Study.” EClinicalMedicine. 2018;6:59-68. PMID 31193561. PubMed.
9. Coyne SM, Rogers AA, Zurcher JD, Stockdale L, Booth M. “Does Time Spent Using Social Media Impact Mental Health?: An Eight Year Longitudinal Study.” Computers in Human Behavior. 2020;104:106160. doi:10.1016/j.chb.2019.106160.
10. Riehm KE, Feder KA, Tormohlen KN, et al. “Associations Between Time Spent Using Social Media and Internalizing and Externalizing Problems Among US Youth.” JAMA Psychiatry. 2019;76(12):1266-1273. PMID 31509167. PubMed.
11. Singh B, Zhou M, Curtis R, Maher C, Dumuid D. “Social Media Use and Well-Being Across Adolescent Development.” JAMA Pediatrics. 2026;180(3):288-297. PMID 41525086. PubMed.
12. Faverio M, Anderson M, Park E. “Teens, Social Media and Mental Health.” Pew Research Center. April 22, 2025. Pew Research Center.
13. Davis CG, Goldfield GS. “Limiting Social Media Use Decreases Depression, Anxiety, and Fear of Missing Out in Youth With Emotional Distress: A Randomized Controlled Trial.” Psychology of Popular Media. 2025;14(1):1-11. doi:10.1037/ppm0000536. Correction published in Psychology of Popular Media. 2025;14(1):79. doi:10.1037/ppm0000560.
14. American Academy of Child and Adolescent Psychiatry. Anxiety Disorders: Parents’ Medication Guide. 2020. AACAP.
15. National Institute of Mental Health. “Depression.” NIH Publication No. 24-MH-8079. Revised 2024. NIMH.
16. American Psychological Association. “Health Advisory on Social Media Use in Adolescence.” May 2023. APA.
17. U.S. Department of Health and Human Services. “Report Cyberbullying.” StopBullying.gov. Last reviewed December 11, 2024. StopBullying.gov.
18. Office of the U.S. Surgeon General. Social Media and Youth Mental Health: The U.S. Surgeon General’s Advisory. 2023. Web page last reviewed February 19, 2025. HHS.
19. 988 Suicide & Crisis Lifeline. 988 Lifeline; “Help Someone Else” (988 Lifeline); “What do I do if nobody answers?” (988 Lifeline). Accessed October 5, 2026.
20. National Institute of Mental Health. “Teen Depression: More Than Just Moodiness.” Accessed October 5, 2026. NIMH.
This article is for education. It does not replace an individual assessment or treatment plan from a qualified health professional. Do not start, stop, or change medication without your prescriber’s guidance. Evidence last checked October 5, 2026.
If you or someone you know is in crisis
- Call 911 or go to your nearest emergency room for any life-threatening emergency.
- 988 Suicide & Crisis Lifeline — call or text 988, or chat at 988lifeline.org, available 24/7, free and confidential. En español: marque 988 y oprima 2, o envíe AYUDA al 988. Deaf or hard of hearing: 988 videophone (ASL) or TTY 711 then 988. Veterans: 988 and press 1, or text 838255.
- Crisis Text Line — text HOME to 741741.
- The Trevor Project (crisis support for LGBTQ+ young people) — call 1-866-488-7386, or text START to 678-678.
- National Sexual Assault Hotline (RAINN) — call 1-800-656-HOPE (4673) or text HOPE to 64673; free, confidential, 24/7. Online chat at RAINN.org/hotline.
- National Domestic Violence Hotline — call 1-800-799-SAFE (7233) or text START to 88788; 24/7, help in 200+ languages. Online chat at TheHotline.org. If your phone or computer may be monitored, calling from a safer device is an option.
- Riverside County — Inland SoCal Crisis Helpline 951-686-HELP (4357), 24/7 (Inland SoCal United Way / 211+, in partnership with RUHS-BH); Community Access, Referral, Evaluation and Support (CARES) Line 800-499-3008, 24/7.
- San Bernardino County — Access Unit (Behavioral Health Helpline) 888-743-1478, 24/7; Mobile Crisis/CCRT 800-398-0018 (24/7, all ages) or text 909-420-0560. Arrowhead Regional Medical Center (ARMC) has a dedicated walk-in adolescent psychiatric ER (ages 13–17).
- Children under 13 — call 911 for immediate danger, contact your county's mobile crisis team (they respond to all ages), or go to the nearest pediatric emergency room.
- California Peer-Run Warm Line (non-crisis — someone to talk to) — call or text 1-855-600-WARM (9276); daytime and evening hours, not a 24/7 line.
- NP Fady (non-emergency) — for routine scheduling or questions, call (909) 707-6261. This line is not monitored for emergencies.